Payment terms and Shipping
Payment Terms
We offer the following payment terms to our customers:
- 10 days net (standard)
- Prepayment (in case of insufficient creditworthiness)
There are no discounts and longer payment terms are not granted.
Shipping costs
- We offer deliveries only ex works (EXW), not carriage-paid-to (CPT).
- Shipping costs are charged to all customers.
- If a customer wishes to pick up merchandise or have it shipped to the customer's account, a €5 handling fee will be charged for the additional expense. Pickup notifications to customers only automated via delivery bill.
Packaging fees
- We charge a flat rate of €9.00 per box for cardboard packaging and ESD packaging material. This also applies to returns of customer material to the customer.
Shipment of goods to customer
- Each delivery bill is normally packed in a separate package.
- Dispatch of several assemblies in one package only in reasonable exceptional cases.
Deadline deliveries
- In principle, we deliver to customers up to 10 days before the actual confirmed date without change confirmation and without consultation.